Business & Finance

New Sears home appliance showroom in Westlake now open

The recent opening of a new Sears Home Appliance Showroom Store in Westlake truly “hits home” with parent company executives.

Will Powell, the chief operating officer of Sears Hometown and Outlet Stores Inc. just happens to be a longtime resident of Northeast Ohio, currently residing in Bay Village, which means he is holding himself fully accountable to ensure local shoppers receive nothing less than an exceptional shopping experience, featuring personalized customer assistance, shopping by appointment any time of day or night, cookies, coffee and beverages, and a play area for children.

The new Sears Home Appliance Showroom store opened Aug. 23 at 30219 Detroit Road in the Promenade at Crocker Park. The store offers a full suite of home appliance merchandise and mattresses, including all of the top 10 appliance brands.

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Volume 5, Issue 18, Posted 2:58 PM, 08.23.2013

Westlake in-home care business certified to serve Medicaid-eligible seniors

FirstLight HomeCare of Westlake, a non-medical in-home care business that services Westlake residents, has recently become PASSPORT certified to better serve the community. FirstLight provides services to seniors, new moms, those recovering from surgery and to anyone else who just needs a little extra assistance around the house. Services include things such as bathing, grooming, meal prep, medication reminders, travel companionship, respite care for caregivers and more.

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Volume 5, Issue 18, Posted 10:38 AM, 09.04.2013

Westlake business uses art to teach social skills

This summer, the city of Westlake will welcome a new company to the community. DramaSmarts is a literacy-based program that teaches social skills and enhances reading, writing and speaking skills through drama. Using a Reader’s Theater model, DramaSmarts works with students in grades K-5 primarily during the afterschool hours to help them learn how to use Reader’s Theater to turn everyday stories into their own works of art on stage.

Founded by teaching artist, international educator, author and speaker Terré Holmes, DramaSmarts derived out of her quest to teach children about theater, while simultaneously teaching them to work together, improve their focus, increase their attention spans and explore the creative aspects of who they are. 

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Volume 5, Issue 12, Posted 10:43 AM, 06.11.2013

Chamber of Commerce presents Student Achievement Award

The West Shore Chamber of Commerce Education Committee presented the annual Student Achievement Award to Jaclyn Maat at the May 7 Chamber luncheon. Jaclyn is an employee of the Westlake Recreation Center, where she has worked since shortly before graduating from Westlake High School in 2011. The award is given to recognize West Shore Chamber business members and their student employees or volunteers that show an exemplary work ethic.

Jaclyn is a full-time student at Cleveland State, plays volleyball for the CSU club team and still finds time to work at the Rec Center on evenings and weekends. She works year round in the child care room, staffs the monthly "parent night out" program, serves as a summer day camp counselor and helps out with keeping score for the youth baseball program.

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Volume 5, Issue 10, Posted 10:16 AM, 05.14.2013

Westlake's John Lance Ford wins dealership award

John Lance Ford in Westlake is among an elite group of Ford and Lincoln dealerships to be recognized with the 2012 President’s Award by Ford Motor Company. The prestigious award honors dealerships that have excelled in automotive retailing in 2012, by providing exceptional customer service and satisfaction. Less than 10 percent of dealerships nationwide received the award.

“Earning this award is a reflection of our entire staff’s commitment to delivering the best customer experience possible,” said general manager Dean Szalai.

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Volume 5, Issue 8, Posted 10:52 AM, 04.16.2013

Prosperity Money Club announces final three meeting topics

The Prosperity Money Club, started last fall at Westlake Porter Public Library, announced the final three programs on its schedule. The group, which is open to all, meets the first Wednesday of each month: April 3, May 1 and June 5, and runs from 7 to 8 p.m. There is no charge.

Topics for the remaining three months are: April – Using the Internet for Financial Education; May – Reading the Financial News; and June – Finding an Advisor. Facilitated by veteran financial services professional Jan Litterst. For more information, call Jan at 440-263-6176 or email her at litterst_7@hotmail.com.

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Volume 5, Issue 6, Posted 10:35 AM, 03.19.2013

What’s your job search game plan?

The two top-ranked college football teams recently played for the national championship and the Ravens just beat the 49ers in Super Bowl XLVII. All of these teams have at least one thing in common: a game plan put together by the coaching staff that they feel gives them the best chance to win.

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Volume 5, Issue 3, Posted 10:15 AM, 02.05.2013

Prosperity Money Club launches

The first Wednesday of each month finds men and women looking for answers about their money gathering at the Westlake Porter Public Library in a supportive environment of The Prosperity Money Club.

Money clubs began at the initiation of the Women's Institute for Financial Education (WIFE) and are offered by local facilitators throughout the country. This is an opportunity to discover a simple program that has the power to change your financial life forever. Through the selected monthly Money Club topics, you will find the information and support you need to set your own financial course. More information on the program and the topics can be found at www.wife.org.

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Volume 4, Issue 22, Posted 7:39 PM, 10.30.2012

Ross Lesko will curate 'The Bomb' group show at BAYarts

From the Manhattan Project to Cold War fears of nuclear holocaust, to the current colloquialism in the modern lexicon – "The Bomb" is a phrase laden with connotations. This group exhibition inspired by The Bomb will feature work by artists interpreting the curatorial theme from a variety of perspectives; some fearful, some funny, but entirely impactful.

This exhibit will be curated by Ross Lesko, gallery director for the Kenneth Paul Lesko Gallery at 78th Street Studios; the opening reception is Nov. 9 from 7-9 p.m. in the Sullivan Family Gallery in the Fuller House of BAYarts, 28795 Lake Rd. The show runs through December. Hours of the Fuller House Gallery are Monday through Saturday, 8 a.m. to 3 p.m. or by appointment.

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Volume 4, Issue 22, Posted 7:42 PM, 10.30.2012

West Shore Chamber of Commerce news and opportunities

Upcoming West Shore Chamber Events:

Joint Business After Hours

Duraclean

1264 Lear Industrial Pkwy., Avon

Thursday, Nov. 1, 5-7 p.m.

No cost for this event and no RSVP is required

Enjoy complimentary appetizers and beverages

November Networking Luncheon

Westlake Holiday Inn

1100 Crocker Rd., Westlake

Tuesday, Nov. 13

Networking Begins 11:30 a.m.

Luncheon served at noon

Cost is $20 per person

RSVP: Please call the Chamber Office at 440-835-8787 by Friday, Nov. 9.

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Volume 4, Issue 22, Posted 7:29 PM, 10.30.2012

In hiring process, actions really do speak louder than words

If a company tells you that they brew the best beer in the world, but have minimal sales and no awards to show for their efforts, how believable is their claim of having an outstanding product? We can all say whatever we wish about our abilities and achievements, but as the saying goes, “the proof is in the pudding.”

And thus is the challenge for today’s job seekers…making believers out of skeptical hiring managers. This is actually not that difficult to accomplish, but it does take a significant investment of a candidate’s time, which is something that the vast majority of job seekers are still not willing to do. This means that those candidates who do elect to put in the time and effort necessary to develop a truly “killer” resume and memorable interview discussions, can very quickly distance themselves from a large percentage of those competing for the same job opening.

 

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Volume 4, Issue 21, Posted 9:55 AM, 10.16.2012

Westlake: there's an app for that

Several months ago, business owners Steve Novak and Cindy Griffiths-Novak attended a Westshore Chamber of Commerce meeting and struck up a conversation with a fellow member during the networking session. He showed Steve and Cindy the Experience Lakewood iPhone app, and the couple immediately saw the opportunity a smartphone app would provide Westlake's businesses. Steve and Cindy live, work and volunteer their time in Westlake, and are always looking for ways to enhance the city they love.

The next day Steve contacted Barb Cagley, the creator of the app. That phone conversation was the first step in the creation of the Experience Westlake app. "We knew we were going to do this before we even left the chamber meeting," Novak said.

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Volume 4, Issue 20, Posted 10:49 AM, 10.02.2012

Yoga studio opens in Westlake

Krysia Maciuszko grew up in Berea but lived and worked in Scottsdale and Los Angeles for several years before returning to Cleveland. It has been her dream since 2003 to open her own yoga studio. While working toward her Ph.D. in nursing at Case Western Reserve University, she wrote a yoga studio business plan for a doctoral-level course, but did not expect to implement it until sometime later. However, with her professor’s encouragement, she decided she was “finally at the right place at the right time to do it,” Krysia said. “It is the only thing I have ever really wanted to do.”

Krysia found the perfect place, next to Bella Capelli on Center Ridge Road in Westlake. “I’ve done my homework, and I think there is a need for more yoga in this area,” says Krysia. In her new space she created two studios, one a 1,000-square-foot area that could easily hold 50 students, and the second with over 500 square feet that can accommodate 25 students.

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Volume 4, Issue 20, Posted 10:49 AM, 10.02.2012

Oasis in an office park

Westlake has a new oasis of relaxation and regeneration. New Life Massage Therapy has moved into a beautiful suite in an office park on Crocker Road. The experienced professionals there offer a wide variety of therapies for your stiff, sore, aching or injured body.  Lomi Lomi, Ashiatsu, and Bamboo Fusion are just a few of the advanced techniques available.   For details, watch their intro video on YouTube (search for "newlifemassagellc").

New Life Massage is located at 815 Crocker Rd., Suite 2, in Westlake and is open Monday-Friday, 10 a.m. to 8 p.m.; Saturday, 9 a.m. to 2 p.m.; and Sundays by special appointment. Call 440-363-1885 or book an appointment online at www.newlifemassagellc.com. Let Melissa know the Observer sent you!

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Volume 4, Issue 17, Posted 10:05 AM, 08.21.2012

Street smarts for the digital world

Kudos to Officer Anna and her team of volunteers! Our son Naoki really enjoyed Safety Town at the Westlake Police Department this summer.

With technology permeated into every nook-and-cranny of our lives, it needs a digital world-equivalent of Safety Town. Gaining "internet street smarts" is my answer to the question: “How do we minimize our risk of being a victim in the digital world?”

The gray matter between your ears is the single-most powerful tool that you possess. Here are some tips to start building your internet street smarts!

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Volume 4, Issue 16, Posted 10:27 AM, 08.07.2012

Don’t take an employer’s 'rejection' personally

Something that is shared with me by many of the job seekers with whom I’ve had contact is that they take “rejection” personally. My response to that is always pretty simply put: DON’T.

Remember, hundreds of job seekers send resumes in response to just about any job opening/posting, and usually only one of them is made an offer for employment. That means there are hundreds of “no thank you” letters sent/phone calls made.

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Volume 4, Issue 16, Posted 10:25 AM, 08.07.2012

Hardware store opens in Westlake

A new hardware store has opened on Detroit Road in Westlake, just a few doors down from the recently-closed Ingersoll Hardware store that was a community staple for more than 100 years. Westlake ACE Hardware held a “chain cutting” ceremony on July 25 to mark their grand opening in the former Tuesday Morning location at the corner of Detroit and Dover Center roads.

Westlake ACE Hardware is owned by E &H Hardware Group, a family-owned enterprise based in Wooster. Like Ingersoll, E & H takes pride in top-notch customer service and knowledgeable employees.

The store will offer a large selection of Craftsman tools, Stihl outdoor power equipment and service, custom-cut keys, computer chip keys, sharpening, screen repair, propane exchange, glass cutting, carpet cleaning machine rental, pet supplies and a complete line of bird feeders and bird food.

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Volume 4, Issue 15, Posted 10:36 AM, 07.24.2012

Bay couple launch graphics franchise in Westlake

Jeff and Lori Kolenich are working in Westlake now, but it didn’t unfold the way they envisioned. The husband and wife duo had spent their careers moving up the ladder into management positions at American Greetings, and expected to move with the company as it transferred operations from Brooklyn to Westlake.

But fate had other ideas, as both were laid off from the company in a round of downsizing. The couple, who reside in Bay Village, were unhappy with the prospects of a “traditional” job search and decided to strike out on their own as entrepreneurs.

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Volume 4, Issue 15, Posted 10:36 AM, 07.24.2012

Stylists set up shop in Westlake

After years of working at a bustling westside salon, stylists Nicole Gilsdorf and Katie Klein decided to start their own business. The settled on a cozy location on Westwood Road in Westlake, officially opening in January to their existing clients.

After more than six months styling the hair and nails of loyal customers who followed them from their previous salon, the pair have recently begun accepting new clients. Studio 6a Salon & Spa held a ribbon-cutting ceremony July 25 with special guest Mayor Dennis Clough.

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Volume 4, Issue 15, Posted 10:31 AM, 07.24.2012

Chamber gives away sweet ride

Everyone loves a party and everyone loves to win prizes. That was evident at a June 13 event hosted by the West Shore Chamber of Commerce at Montrose Kia in Sheffield Lake.

As part of the "Power of More” campaign, which combines the strengths of the four local chambers of commerce (Westshore, North Coast, Fairview and North Olmsted), the year’s premier event featured a grand prize giveaway of a three-year car lease to one lucky chamber member.

The giveaway was a fun way for the chamber to tout the advantages of chamber membership, while giving members an incentive to attend chamber events over the past few months. Every chamber event attended by members throughout the year earned them an entry into the car raffle.

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Volume 4, Issue 14, Posted 1:00 PM, 07.10.2012

Catering company opens new cafe in Bay Village

Bay Village welcomed its newest business on July 9 to the Dover Commons plaza. Jennie Kehoe, her son Zachary Meaney and his wife Mary Kate, owners of A Luncheon Time Catering, Café and Meals To Go moved into the space formerly occupied by Bamboo House and then briefly Grand Rodeo. The space had been vacant for a year and a half, according to property owner Ray Negrelli.

The family-owned and operated company has been in business for nine years, catering primarily to businesses, hospitals and medical offices throughout Greater Cleveland from their 6,000-square-foot kitchen in a warehouse off Canterbury Road in Westlake.

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Volume 4, Issue 14, Posted 1:00 PM, 07.10.2012

Cleveland Water quality report now available

Water quality is essential to all of us – and the quality of our water affects the quality of our lives. Cleveland Division of Water is committed to providing its customers safe, high-quality drinking water.

That is why the division maintains a rigorous quality control program and continues to invest substantial financial resources to improve our water treatment facilities and distribution system. Our water is constantly monitored and tested. The water produced and delivered by Cleveland Water far exceeds the most stringent water quality standards currently mandated by federal and state water regulations, and last year was no exception.

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Volume 4, Issue 14, Posted 12:47 PM, 07.10.2012

Baker legislation to encourage business expansion into vacant facilities signed by governor

Governor Kasich recently signed into law House Bill 18, sponsored by Representative Nan Baker. The bill authorizes a $500 per-employee grant for a business that expands into a facility that has been vacant for 12 months and creates new jobs.

For larger companies expanding their payrolls and moving into a vacant building, at least 50 new employees would have to be added. For smaller companies expanding their payrolls, such as a hair salon, hardware store or pizza shop, 50 percent of their payroll would have to be added to be affected.

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Volume 4, Issue 11, Posted 10:01 AM, 05.30.2012

Good signs on the employment front for 2012

Over the last few months I’ve made presentations at area job seekers groups and corporate outplacement companies to nearly 1,000 people in transition. The bad news is that there were nearly 1,000 people at the presentations (this is one of those situations where I would have welcomed a smaller audience!).

The good news is that virtually all of the leaders/directors of these groups and the employees at the outplacement firms report that people are landing new positions in nearly half of the time that it was taking just a year ago.

Over the last twelve months, our company has co-sponsored a networking event with a local restaurant. The average number of attendees has remained somewhat the same, but that is because many who have landed new jobs come back to help those still in transition, they’re “paying it forward.”

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Volume 4, Issue 3, Posted 11:02 AM, 02.07.2012

Westlake children's author teaches resiliency

High school counselor and former special education teacher Kasey Crawford Kellem knows a lot about facing life challenges. Her new book series, Mind Over Matter, teaches young children how to be resilient to them.

“Everyone faces difficult or challenging times in their lives,” Kellem said. The Cleveland-area counselor said she hopes her books will teach children they can get through their stressful troubles using a mind over matter technique that is within everyone. Her first book, "Believe," is on the market now. The remaining books in the series – "Love," "Laugh," "Relax" and "Dream" – will be out within the next year.

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Volume 4, Issue 1, Posted 12:19 PM, 01.10.2012

Bay resident honored by Magnificat High School

Martin Mehall of Bay Village has been honored with the William E. Reichard Award for oustanding service on the Magnificat High School Board of Directors. He recently retired from the board after nine years of service. He is only the third board member to receive this award.

Mehall became involved with Magnificat while his daughter Marissa, who graduated in 2002, attended Magnificat. He was a long-standing member of the finance committee and was instrumental in bond financing.

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Volume 4, Issue 1, Posted 12:27 PM, 01.10.2012

Husband-wife duo launch home care business

As the population ages, and the number of Americans requiring health care grows – estimated at 12 million people today – the number of people looking for alternative care options is also increasing. For many, the desire to remain in the home is strong, yet full-time care can lead to burn out for family caregivers.

Hedi Huebler and her husband, Frank, were faced with that situation when Hedi’s parents’ health declined several years ago. Hedi and Frank, a registered nurse, realized how important it was for Hedi's parents to remain independent and in a home setting, so they allowed them to move in to their home.

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Volume 4, Issue 1, Posted 12:36 PM, 01.10.2012

Gardens at Westlake takes home two state awards

The Gardens at Westlake senior assisted living center was the recipient of two awards from the Ohio Assisted Living Association. Christina Melaragno was named Oustanding Executive Director and Rosey Cichon won in the category of Outstanding Business Manager. The two women each received a plaque and recognition at OALA’s statewide conference in Columbus on Nov. 7.

Melaragno, who has served as executive director since 2007, began her career working as a nurse aide and going to night school to become a licensed practical nurse. The time she spent working directly with patients served her well, as she makes it a priority to connect with the Gardens’ residents and employees.

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Volume 3, Issue 23, Posted 4:14 PM, 11.16.2011

Bay Lanes wins small business award

Mark and Tina Nazario, owners of Bay Lanes Bowling Alley, accept a COSE Ten under 10 Award at the I-X Center Oct. 19. The award recognizes businesses with 10 or fewer employees who succeed in innovation, customer service, value to the community and growth. The Nazarios, the alley’s only full-time employees, purchased Bay Lanes in Sept. 2009 and have been committed to supporting the community, frequently hosting fundraisers and donating services to local non-profit organizations. “We are proud [of this award],” said Tina. “We thank the community for all of their support.”

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Volume 3, Issue 22, Posted 11:34 AM, 11.01.2011

Job candidates may need 'tough love' to succeed

Over the last few weeks, I’ve met or spoken over the phone with a couple dozen or so people in transition to do some resume/job search coaching. Often, I find that a good deal of what is discussed and recommended during such conversations is difficult to hear for the person being coached. After one such session with a former human resources executive, whose resume needed quite a bit of work, the individual looked at me and remarked, “Wow, that was really tough love, wasn’t it?”

Yes, and the frustrating part for today’s hiring managers and recruiters is that this type of discussion needs to occur with way too many candidates.

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Volume 3, Issue 22, Posted 4:09 PM, 11.16.2011

Westlake resident named VP of finance and business services at Tri-C

Westlake resident Michael Abouserhal has been named vice president, finance and business services at Cuyahoga Community College. Abouserhal will officially begin his duties in January. He will succeed Mark Polatajko, who accepted the position of vice president, business and fiscal affairs at Wright State University in Dayton.
 
Abouserhal brings more than 28 years of public sector financial and executive experience to this position, including nearly three years in his current role at Tri-C as executive director, accounting and financial operations. 

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Volume 3, Issue 21, Posted 5:20 PM, 10.18.2011

Final prep work underway for new Crocker Park store

Employees swept, dusted and unloaded truckloads of fragrant beauty products on Oct. 5 to stock the shelves of Crocker Park's newest tenant, Bath & Body Works. The store will hold its grand opening Oct. 10 at 10 a.m.

Bath & Body Works, which also has locations in Avon Commons and Great Northern Mall, sells myriad scented lotions, candles, toiletries and aromatherapy products.

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Volume 3, Issue 20, Posted 1:32 PM, 10.05.2011

Mark your calendars for local business event of the year

So, here’s a riddle: What has over 1,000 local residents and business decision-makers exchanging ideas with over 100 exhibitors, while enjoying great food, wine and beer from 15 local establishments? Answer: the 9th annual Business Expo, sponsored by the Rocky River Chamber of Commerce.

Every year, hundreds of local business owners and local residents mark their calendars awaiting the opportunity to network and learn from IT consultants and graphics firms, to furriers and cosmetic dentists, while enjoying a wide variety of food, beer and wine.

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Volume 3, Issue 20, Posted 3:56 PM, 10.04.2011

What type of first impression are you making?

Many people say that you can tell a lot about someone in just the first few minutes of meeting them. I agree. Body language, tone of voice, attire, level of self-confidence, ability to convey a sense of believability and trust are just some of the snapshots we give or receive that go a long way to creating that critical first impression.

Job seekers often do not realize that basically everything they do, say or write is considered when a hiring manager looks holistically at candidates for an open position. Below are a couple of real life examples of impressions made:

A job seeker had a bullet point in their resume that read, “I sold $50,000 worth of product X each month.” When I asked her to provide me with some perspective of that accomplishment by ranking that level of production against the other five salespeople in her former company, she replied, “I was fourth.” A bit surprised, I remarked, “Fourth out of six salespeople…that means your sales volume was below average!” Her reaction to my comment was simply, “Wow, I hadn’t thought about that.”

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Volume 3, Issue 19, Posted 2:52 PM, 09.20.2011

Ohio's first rain barrel store opens in Westlake

I built my first rain barrel in January 2010 to use on my small vegetable garden. After searching local stores and the internet for months, I had discovered that the only way to get the perfect rain barrel was to build it myself!

I soon began building rain barrels for my friends and family and, as interest grew, I decided to start a business. In February of this year I was invited to appear at the Great Big Home & Garden Show, where I sold 176 barrels in eight days.

The overwhelming response prompted me to begin searching for a location to open the first rain barrel store in Ohio.

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Volume 3, Issue 19, Posted 2:54 PM, 09.20.2011

All-male salon opens in Westlake

The Man Cave, the West Side’s only full-service all-male salon, recently opened in Westlake. In this newly remodeled facility, men can enjoy an array of services in the privacy of their own setting. All of the styling stations are private with flat screen televisions, complimentary beverages (including Starbucks), and the most talented stylists Cleveland has to offer. The Cave ranges from private in-house pedicures all the way to full-service hair replacement.

We believe strongly in giving back to the community. All children's hair replacement is always complimentary. I have been in the all-male industry for many years and believe that the holidays are the time for all men to feel good about themselves.

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Volume 3, Issue 19, Posted 2:51 PM, 09.20.2011

Rae Ann expands facility

With three locations in Westlake, the Rae-Ann facilities have a strong presence and history in this area. The owners, John Griffiths, Cindy Griffiths-Novak and Sue Griffiths are all Bay High grads, still live locally and continue to operate Rae Ann Suburban, Rae Ann Westlake and The Belvedere assisted living. These award-winning facilities have earned the reputation for outstanding skilled care, rehabilitation and long term care.

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Volume 3, Issue 17, Posted 3:00 PM, 08.23.2011

Putting distance between yourself and other job candidates

Just the other day, I was at a local restaurant for a breakfast meeting. Since the morning restaurant patrons had not yet begun to arrive, I had the opportunity to chat a bit with our server. I have been to this establishment on many occasions and noticed that this particular individual seems to be a customer favorite.

She inquired regarding the party who was to meet with me and asked if I was going to do an interview (I had the job seeker’s resume out on the table and was making on it some additional notes for myself). When I responded that we were meeting to do some resume and job search coaching, the server said she had a unique story about landing the job with the restaurant.

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Volume 3, Issue 14, Posted 3:24 PM, 07.26.2011

What might be keeping you from receiving the interview phone call

When I recently asked a good friend of mine, who is the Marketing Director for a large nonprofit organization, what was the most frustrating part of her job, she immediately replied, “hiring new people.” She went on to relate how 400 resumes were received within two hours of posting an opening for a Marketing Assistant. When I asked how many of the 400 resumes she felt were good enough to warrant a call for an interview, my friend responded, “less than 10…and a few of those are borderline.” This is today’s reality for hiring managers.

Here are some of the most common errors on resumes that prevent candidates from being added to the short list of people to be called for interviews:

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Volume 3, Issue 12, Posted 2:20 PM, 06.14.2011

Upscale nail spa opens in Bay

Grace Ha, an experienced nail technician and resident of Westlake, has opened a new, upscale nail salon in the Dover Commons Shopping Center in Bay Village. Grace is very excited about doing business in Bay, with a vision of providing a full range of nail services in a beautiful, clean and comfortable environment where customers can come to relax and enjoy a professional manicure and pedicure. 

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Volume 3, Issue 12, Posted 2:18 PM, 06.14.2011