Arden Courts earns "deficiency free" finding from state survey

One of the highest recognitions of quality service for a health care facility to receive is a Deficiency-Free State Survey from the State Department of Public Health. The Ohio Department of Health conducts unannounced annual on-site inspections of all Ohio health care facilities to ensure compliance with state and federal rules and regulations.

This survey process is a detailed inspection where the facility is expected to adhere to an extensive list of rules and regulations designed to ensure the safety, well-being and dignity of each resident. Citations for not meeting a regulation are called deficiencies. Because of the intensity of the survey process, a facility must truly excel to receive a Deficiency-Free State Survey outcome.

Arden Courts Memory Care Community of Westlake is pleased and proud to have once again been found Deficiency-Free on its 2016 Annual State Survey. This makes three years in a row for this memory care community. These Deficiency-Free State Surveys affirm why Arden Courts, part of the HCR ManorCare family, is a proven leader in providing care for people living in all stages of Alzheimer’s disease and dementia. Reggie Rock, Executive Director of Arden Courts of Westlake says, “Our Deficiency-Free State Survey status reflects what we carry out each day … Residents First, Integrity Always.”

Serving the Westlake and surrounding communities for the past 19 years, Arden Courts is not new to the memory care world. What is new is their look; having gone through a major renovation at the beginning of the year. “It feels like Arden Courts 2.0.” says Lisa Anthony, Marketing Director. “I love the feel of the new city center and all the destinations. Our residents and their families are really excited about the changes as well. If you have the chance, stop by April 21 at 4:30 p.m. for our Open House. You won’t be disappointed.” 

If you would like to see what Deficiency-Free care looks like, please visit Arden Courts Memory Care Community located at 28400 Center Ridge Road or call 440-8080-9275 to schedule a personal tour today.

Lisa Anthony

I am the Marketing Director of Arden Courts Memory Care Community in Westlake

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Volume 8, Issue 8, Posted 9:48 AM, 04.19.2016